OutcomePrioritized AI roadmap with implementation-ready workstreams
Signal12 use cases assessed
Signal4 implementation candidates selected
Signal90-day roadmap created

Challenge

The team had multiple AI ideas across support, onboarding, analytics, and product copilots. Leadership needed a practical roadmap that separated high-value work from experiments with weak data foundations.

Approach

  • Interviewed product, support, sales, engineering, and leadership stakeholders.
  • Mapped workflows by business value, decision complexity, data readiness, and risk.
  • Scored use cases and grouped them into quick wins, platform foundations, and strategic bets.
  • Defined evaluation metrics for cycle time, adoption, quality, and business impact.

Architecture and deliverables

  • Use-case portfolio model
  • Data readiness and integration map
  • Governance and ownership matrix
  • 90-day delivery roadmap

Result

The organization gained a fundable AI roadmap, clear ownership, and a realistic sequence for moving from pilots to production.